Privacy Policy
This Privacy Policy applies to all personal information collected by Queensland Computers.
What is “personal information”?
- (a) The Privacy Act 1988 (Cth) (Australia) and the Privacy Act 2020 (NZ) both define “personal information” as information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- (i) whether the information or opinion is true or not; and
- (ii) whether the information or opinion is recorded in a material form or not.
- (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.
What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website or interact with Queensland Computers staff members. The personal information that we collect and hold about you may include your name, phone number, and email address.
How we collect your personal information
- (a) We may collect personal information from you whenever you input such information into the website,or provide to us in a form or document.
- (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
Purpose of collection
- (a) The purpose for which we collect personal information is to provide you with the best service experience possible.
- (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
- (c) By using our website, online forms or documents, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
Access and correction
- (a) The Australian Privacy Principles and the New Zealand Privacy Act 2020 permit you to obtain access to the personal information we hold about you in certain circumstances and permit you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
Complaint procedure
- (a) If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Luke Augutis or Geoff Augutis and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem.
- (b) If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) in Australia, or the Office of the Privacy Commissioner (OPC) in New Zealand.
Notifiable Data Breaches and Privacy Breaches
- (a) In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will promptly notify the affected individuals and the relevant authorities, in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth) in Australia, and the Privacy Act 2020 in New Zealand.
- (b) We will take all reasonable steps to contain and remedy the data breach, investigate the cause, and update our security practices to prevent future breaches.
Overseas transfer
- (a) Your personal information will not be disclosed to recipients outside Australia or New Zealand unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles or the New Zealand Privacy Act 2020, and we will not be liable for any mishandling of your information in such circumstances.
How to contact us about privacy
- If you have any queries, if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: admin@queenslandcomputers.com.au
Last Review Date: 01/04/2025